Last updated: June 2025. This Privacy Policy applies to all Filipino players who access or register on the pagcor app platform. Please read it carefully to understand how we handle your information.
When you register and use the pagcor app platform, we collect certain personal information that is necessary to provide you with a safe and personalised experience. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or withdrawals. We also collect technical data such as your IP address, device type, browser version, and session activity logs to help us maintain platform security and improve performance. In some cases, we may request a government-issued ID or other identity documents to verify your eligibility as a player in the Philippines. All information collected is stored securely and used only for the purposes described in this policy. We do not collect more data than is reasonably necessary to operate the platform and comply with applicable regulations.
The personal data we collect is used primarily to manage your account, process transactions, and deliver the gaming and sports betting services available on the platform. We also use your information to verify your identity, prevent fraud, and comply with our obligations under Philippine law and applicable gaming regulations. From time to time, we may use your contact details to send you important account notifications, security alerts, or updates about changes to our terms or policies — these communications are not optional as they relate to the operation of your account. We do not use your personal data for unsolicited marketing without your consent, and we do not sell or rent your information to third parties for their own commercial purposes. Any data used for platform analytics is aggregated and anonymised wherever possible to protect individual privacy.
pagcor app employs industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive account information is stored in protected environments with restricted access. Our internal teams are trained to handle personal data responsibly, and access to player information is limited to staff who require it to perform their duties. We conduct regular security reviews and apply updates promptly to address any identified vulnerabilities. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant authorities in accordance with applicable Philippine data protection laws.
We may share your personal data with trusted third-party service providers who assist us in operating the platform — including payment processors, identity verification services, and technical infrastructure providers. These partners are contractually required to handle your data securely and to use it only for the specific purposes for which it was shared. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts when required to do so by law or in response to a valid legal request. We do not share your personal data with advertisers, data brokers, or any unrelated third parties. Any third-party service integrated into the platform is subject to its own privacy practices, and we encourage you to review those policies where relevant.
The pagcor app platform uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse how the platform is used. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytical cookies help us understand playerbehaviour on the platform so we can make improvements that benefit all Filipino players. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of some platform features. We do not use cookies to track your activity across unrelated third-party websites. Our cookie practices are reviewed periodically to ensure they remain aligned with applicable privacy standards in the Philippines.
As a player based in the Philippines, you have rights under the Data Privacy Act of 2012 with respect to your personal information held by pagcor app. You have the right to access a copy of the personal data we hold about you, to request corrections if any information is inaccurate or incomplete, and to request the deletion of your data in certain circumstances. You may also object to specific types of processing or request that we restrict how your data is used while a concern is being resolved. To exercise any of these rights, please contact our support team directly — we will respond to all valid requests within a reasonable timeframe and in accordance with our legal obligations. We will never penalise you for exercising your data rights, and all requests are handled with full confidentiality.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal, regulatory, and operational obligations. Transaction records and identity verification documents may be kept for a longer period as required by Philippine gaming regulations and financial compliance rules. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked to you as an individual. If you close your account, we will begin the data retention countdown from the date of closure, subject to any outstanding legal or regulatory requirements. You may contact our support team at any time to enquire about the specific retention period applicable to your account data.
pagcor app reserves the right to update this Privacy Policy at any time to reflect changes in our practices, platform features, or applicable laws. When material changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players directly. Your continued use of the platform after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you remain informed about how your personal data is being handled. If you have any questions or concerns about this policy or how your data is used, please visit our FAQ page or reach out to our support team directly.
We built pagcor app with Filipino players in mind — and that means treating your personal data with the same care and respect we bring to every part of the platform experience.
All data you share with us is protected by secure encryption protocols from the moment it leaves your device.
Access, correct, or request deletion of your data at any time — your rights under Philippine law are fully respected here.
We never sell or rent your personal information to advertisers or data brokers — your data is yours, full stop.
Our practices align with the Data Privacy Act of 2012 and all applicable Philippine gaming and financial regulations.
Our FAQ section covers the most common questions Filipino players ask about account security, data handling, and platform policies. You can also create a free account or log in to manage your privacy preferences directly.